Melinda Beeuwkes Buntin and David Cutler write,
There are health care institutions that have spent large sums on health IT with zero or even negative returns; some health IT reforms made matters worse and had to be uninstalled. The reason for the failures: lack of organizational changes.
However, the basic message of their paper is “can do.” I love it when people who have never managed anything more than a government grant are convinced they can manage one sixth of the economy.
Thanks to Greg Mankiw for the pointer.