Finreg 21 reports,

Regulators will be bringing pressure on banks to make greater efforts to serve poorer communities after an FDIC survey showed that more than a quarter of U.S. households have little or no financial activity through banks.

So, the same regulators who “cracked down” on revenue sources from low-income customers, such as credit card fees and overdraft fees, are now shocked, shocked to find that these low-income customers are not being solicited by banks.