How often have you heard a line something like the following: “Because businesses care only about making money, they and their executives are hard-hearted towards their customers and employees.” Even some people who think that, on net, businesses are good for our economy, often characterize them as being hard-hearted because of their profit motive.

I don’t defend all businesses. That would be silly. But I want to point out a recent case and a case about twenty-three years ago, about businesses going above and beyond. While these two cases are probably outliers, anyone who has been around businesses much can probably vouch for my claim that businesses are more caring than the above quote claims. Moreover, because people who make the hard-hearted claims often want government to regulate, we should realize that governments are typically much worse.

These are the opening two paragraphs of my latest Hoover article, “Are Businesses Hard-Hearted?,” Defining Ideas, May 9, 2024.

Also, take a look at my discussion of Oskar Schindler.

Read the whole thing.