Costs and the Entrepreneurial Mindset

We often hear that profits get a bad rap. But costs are just as often cause for complaint. Many economists treat costs as friction that can create market failures.  For example, barriers to entry are blamed for monopolies.  Private solutions to externalities are often deemed impossible if transaction costs are too high.  Public goods must be provided by government if the cost of making the good excludable is too high.  

However, much economic research shows that costs are not the friction they are often supposed to be.  For example, Harold Demsetz described the substantial ambiguity about what a “barrier to entry” even is and how to measure them for antitrust purposes.  Ronald Coase famously noted that transaction costs do not seem to be much of a problem in solving externalities.  Similarly, Coase pointed out that public goods are often provided by private means.  Elinor Ostrom spent many years showing how costs weren’t an insurmountable barrier in solving common pool resource problems.

And yet, despite all this evidence and multiple Nobel Prizes, costs in principles, intermediate, and even advanced economics textbooks and discussions are presented as something that causes market failure.  I don’t know why there is such this disconnect between theory and evidence.  I suspect part of it is the dominance of the Marshallian line of thought that treats costs as objective rather than subjective.  But that is a conversation for another time.

Instead, I argue that costs are not a friction but rather a lubricant for the market process.  In a similar manner to how profits act as a signal to entrepreneurs, costs can as well.  In a typical economics class, students are taught that profits act as a signal for potential market participants.  If there is profit to be had, firms will enter the market until profit returns to a normal level.  If there are losses, firms will exit the market.  Profit signals that more resources should go to this market.  Losses signal that fewer resources should do to this market.  So far, so good.

But most textbooks stop there.  The role of costs and revenue in determining profit is left purely mathematical.  Profit is total revenue minus total cost.  Total revenue is known (or estimated).  Total costs are known (or estimated).  Therefore, profit is known (or estimated). And that is that.  If costs exceed revenue, then firms will not enter the market.  Thus, if entry costs are sufficiently high, then a firm will not enter a market even if firms already in the market are earning extra-normal profits.

I take issue with this story.  I think high barriers to entry and transaction costs signal opportunity to the entrepreneurial mind.  If there is a way to break down these barriers, to reduce costs, that an unprofitable situation becomes profitable.  Thus, the role of the entrepreneur is not to simply coordinate resources within a firm (as he is often treated in textbooks).  Rather, the role of the entrepreneur is to find ways to reduce costs.  The innovation, the churn, the advancement of the market process comes from the entrepreneur looking for ways to reduce costs and turn a profit.  Costs do not prevent the market from functioning: they create the very incentive for the market to thrive!  

Human history, and much economic research over the past century, has shown how insignificant a barrier costs truly are.  Even industries that are well-protected from competition by governments still face pressures as people constantly find ways around the barriers to entry to compete.  Simply because there are (presumably) high costs to enter a given industry does not imply that the market has failed or will fail.  Market “frictions” (even things like sticky wages) do not imply market failure or a role for government.  Same with transaction costs.  Rather, they shout to the entrepreneur that there are opportunities if these barriers can be overcome.  They are a signal the market uses to function.  If we are to meaningfully talk about market failure and government intervention, we need to talk more about incentives rather than costs.  High costs are neither necessary nor sufficient to declare market failure.

 


Jon Murphy is an assistant professor of economics at Nicholls State University.

READER COMMENTS

Henri Hein
Dec 1 2023 at 3:30pm

Good point. Companies like Dell and Walmart famously competed exactly by relentlessly streamlining and cutting costs.

steve
Dec 1 2023 at 7:46pm

“I think high barriers to entry and transaction costs signal opportunity to the entrepreneurial mind.”

Once again the time factor is ignored. Economists seem to always do that. Anyway, when entry costs are high it may take a technical breakthrough or major cultural change to significantly lower costs. That can take years.

Steve

Jon Murphy
Dec 1 2023 at 8:24pm

Once again the time factor is ignored.

Not at all.  Time is key here.  An implicit point that I do not go into is that costs only seem like a market friction if one assumes a static world.  But, seeing as we are caught in this everflowing river of Time, costs are a lubricant.

Anyway, when entry costs are high it may take a technical breakthrough or major cultural change to significantly lower costs.

Not necessarily.  Sometimes, like Uber, it takes only realizing a new use for existing technology.  Or, like Wal-Mart, the understanding of wholesale markets.

That can take years.

Perhaps.  So?

vince
Dec 2 2023 at 2:39pm

 

Perhaps.  So?

 

Years of delay due to barriers to entry could be considered market failure.

steve
Dec 2 2023 at 2:59pm

A point which seems obvious to non-economists but seems to elude most economists. So sometimes as Jon notes it just takes finding a different way to use existing tech but sometimes it takes many years to find a breakthrough. The latter sometimes dont seem to count.

Steve

Jon Murphy
Dec 2 2023 at 4:22pm

Years of delay due to barriers to entry could be considered market failure.

Not in any meaningful sense, no.  An argument like that is akin to saying “the world would look different if things were different.”

A point which seems obvious to non-economists but seems to elude most economists.

Actually, the standard use of costs I am arguing against in this post makes the point you and vice are claiming.  My point is that such an argument does not provide any useful analysis and fundamentally misunderstands the market process.

vince
Dec 3 2023 at 1:06pm

 

Not in any meaningful sense …

 

Measured how?

Jon Murphy
Dec 3 2023 at 1:46pm

Efficiency

Jon Murphy
Dec 3 2023 at 2:04pm

Recall, Vince, that the goal of the market is to facilitate exchange so that people can make themselves better off.  Given the scarcity of resources, markets help move goods and services from less-valued uses to higher valued-uses.

But, because resources are scarce, not all desired uses of the resources will be fulfilled.  Some plans are indeed frustrated; that is to say, for some, costs are indeed higher than benefits.  Graphically, this is every point to the right of the equilibrium point.  Thus, one cannot meaningfully say that a point where costs exceed benefits, regardless for how long, is an indication of market failure.  Such a claim is akin to mistake a condition of the universe for a means to overcome that condition.

Aleksey Krylov
Dec 2 2023 at 7:48am

Theoretically I am aligned with the thesis. I agree: high costs can create opportunities for new businesses. Perhaps, this is a new mantra to build on what Sam Walton did with Walmart.

Practically, I am struggling. One needs to know the business at hand for which the costs are high. One needs to focus on those costs, reduction of which can move the needle in the business. Otherwise this cost reduction is not available.

I like the thesis though.

Jon Murphy
Dec 3 2023 at 11:19pm

One needs to know the business at hand for which the costs are high.

One doesn’t necessarily need to know.  One need only be aware.  I doubt the guys who founded Uber were that well-versed in the taxi industry, or Netflix in film rental.  They just figured out ways to reduce the costs.

One of the neat things about a market economy is that one doesn’t need to have much intimate knowledge in order to improve upon the process.

Dylan
Dec 2 2023 at 8:13am

Good piece. As someone that has worked with a lot of entrepreneurs, I’d say costs are the primary motivator for most to go out and start their business. It is easier to see a problem when it looks like a cost. Existing solutions might be too expensive, or too complicated (a time cost). One of the most frequent startup ideas I see, is founders wanting to cut out the middlemen between buyers and sellers, but they don’t understand the market well enough to see why the middlemen exists in the market and the value they bring to each step. In the best cases, they understand that there has been some(usually technological) change in the market that allows for transaction costs to be reduced, and they come in at just the right time to exploit it.

I was probably not reading you clearly, but it seemed that transaction costs and barriers to entry were conflated somewhat in this piece. While, to my mind it is the low transaction costs that are most often the high barrier to entry. Take Amazon, when I shop with them I expect that I will get not only the best price, but also free shipping, and that my orders will arrive quickly. An upstart finds it difficult to compete in this market, because expectations are so high. Some have done it, Boxed was able to carve out a niche in bulk goods, that Amazon had neglected. But in general, you will have a very tough time getting a check from a VC by trying to compete directly with Amazon, the moat is too wide.

A final aside, in the comment above mine, you suggest that Uber only realized a new use for existing technology. This is true in the sense that Uber didn’t invent most of the technology that their service depended on, but it absolutely depended on new technology in the market. Both smartphones and 4G needed to exist and be at sufficient scale in the market for Uber to work, and both were brand new when UberCab launched.

 

Jon Murphy
Dec 2 2023 at 9:16am

I was probably not reading you clearly, but it seemed that transaction costs and barriers to entry were conflated somewhat in this piece.

Yes, and that is intentional.  I am getting less and less convinced there is a clear distinction between the two.  In some cases there are, but in many others, no.

Dylan
Dec 2 2023 at 8:30am

I want to try that one more time, because I don’t think I was clear.

High transaction costs in an industry, definitely an incentive for the entrepreneur to try and come in, and do things cheaper/more efficiently.

High barriers to entry with an existing incumbent. That is not an incentive to enter the market. The whole point of having a wide moat is to disincentivize competition. Sometimes, you get high profits that come along with those high barriers to entry, and going after those is an incentive, but that incentive has to be bigger than the disincentive of the moat. You have to be pretty convinced that you have the secret to be able to vault over it, but that no one else can follow you.

Jon Murphy
Dec 2 2023 at 9:19am

Part of my point here is that the moat is a signal in and of itself.  There is something on the other side worth persuing.*  So, maybe people fine a way to vault over or tunnel under (direct competition).  Or they find a way to make the moat, and whatever it is protecting, obsolete (indirect competition).  Higher barriers to entry gave us Uber: they saw a means by which to render the moat of taxi medallions obsolete.

*I want to be careful extending this metaphor too far lest we fall into zero-sum thinking: that one person’s gain comes only at the expense of another.

Charles Elkan
Dec 2 2023 at 10:05am

As an entrepreneur myself, and also an academic with a background in economics, I agree with Dylan’s comments above, and also with Jon’s general theme.

 

The distinction between transaction costs and moats is important. Each is a signal that there is an opportunity for an entrepreneur, if s/he can overcome it. The difference, approximately, is that a moat is a huge fixed cost to overcome, while transaction costs are marginal costs to be reduced.

 

Given an entrepreneur who looks qualified, investors will provide capital to overcome large fixed costs. For example, new competitors for OpenAI are getting tens of billions of dollars of investment. The entrepreneur has to have a business model where the marginal costs are sufficiently low, since the business must look like it will be profitable if it achieves scale.

 

It is true that in business, entrepreneurs and managers never think of costs and revenue as fixed. The whole point of management is to reduce costs and increase revenue continuously.

 

For entrepreneurs and their investors, the big distinction nowadays is between B2B and B2C. In B2B, the number one opportunity is to create a product or service that customers will buy because it reduces their costs or increases their revenue. You can’t sell a B2B product that doesn’t do one or the other.

 

In B2C, the opportunity is typically to reduce non-financial costs for consumers (such as, for Uber, traditional taxis being dirty and difficult to call) or to increase satisfaction for them (such as, for Tiktok, providing anytime anywhere entertainment).

David Seltzer
Dec 2 2023 at 7:26pm

Jon, interesting insight. Several years past, two traders and I “started up” a private real estate equity fund. The plan, purchase 4 and 8 residential rental units in NY and NJ. Research revealed rent controls, as state imposed barriers to entry, made investment in rental property untenable. What were young entrepreneurs to do? Jersey City and Hoboken officials heavily capped rents, but were lax about allowing rental units to be converted to condominiums. We were in the vanguard of that exercise and soon more developers came into the market. It seems the high cost of rent controlled properties incentivized our group to find a way around the problem.

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