Make Going to The Doctor More Like Going to the Vet

Earlier this year, our dog spent a few weeks in a lot of pain and on a lot of painkillers because a car hit her and broke her pelvis (she’s fine and has gotten back to dragging me all over our local park every day). Taking care of her made me wish going to the doctor or dentist was much more like going to the vet in one very important way: health insurance isn’t involved, so we’re pretty clear about our options and, importantly, how much those options will cost. When we go to the doctor or the dentist, the only price we face is the co-pay, and when we are talking about medical treatments, we don’t learn as much about the menu of options and the price of each. We got our dog fixed up with stitches and medication, paid for it all at once, and now have no additional bills, paperwork, or any unpleasant surprises from insurance companies we need to expect. 

No muss. No fuss. No complicated paperwork. No uncertainty. Taking the dog to the vet was more like taking the car to the shop than a doctor’s visit. We went in, they told us what our options would cost, and we chose. By contrast, I don’t have as much incentive to pay attention to costs when my only out-of-pocket expense is a small copay, and the insurance company handles the rest. What the insurance company paid for my visits to the optometrist and the sleep clinic are important parts of my actual compensation, though they don’t feel like it because they don’t show up in my checking account at any point. Would people get the sense that their real incomes were stagnating if they received their raises as salary rather than ever-more-expensive health benefits?

But isn’t healthcare a human right? The United Nations says it is–but declaring something a human right doesn’t change the fact that we cannot provide it without resources that we cannot use to produce something else. Of course, we can all think of ways other people waste their money on frivolous nonsense. Still, we might do well to look in the mirror and ask if we need to spend $1,000 on a flight, hotel, and meals to participate in a protest march in Washington, DC, because we think the government needs to provide something for “free.” When we say something should be “free,” that’s a shorthand way of saying “someone else should pay for it”–and eliminating prices does not eliminate costs. It only conceals them.

Moreover, the amount of health care people “need” depends on costs. Diabetics don’t have many substitutes for insulin, but hard cases make bad laws, and there are alternative treatments. For many other, more minor ailments, many different ways to treat them needn’t involve doctors’ visits or medication. For example, economist Bryan Caplan recently decided the trivial reduction in mortality risk from a tetanus booster wasn’t worth the pain and suffering from a needle stick and decided not to get one, which created a bit of unnecessary controversy on Twitter because there is a difference between thinking vaccines will hurt you and thinking a vaccine for a non-contagious disease that kills two Americans a year isn’t worth it. Earlier this week, one of my nieces got a splinter while visiting us. Did we call 911 and insist they prep an operating room for the extraction? No, we got out the tweezers. If someone else pays, it’s easier to “need” more health care.

“This is the price we pay for health equity and justice,” does not convince me. An ambulance transporting someone with a stomach ache (or a splinter) can’t transport someone else at that point in time. Ambulances require resources: when we say “yes” to another ambulance, we say “no” to another fire truck. The right choice is not clear with prices that make the trade-offs explicit.

Taking your dog to the vet shows how the market loves you–and your little dog, too. Life would be easier if going to the doctor were more like taking the dog to the vet.

 


Art Carden is Professor of Economics & Medical Properties Trust Fellow at Samford University.

READER COMMENTS

John Hall
Aug 15 2024 at 12:09pm

I don’t know about you, but I have pet insurance. It smooths out how much I need to pay.

Richard W Fulmer
Aug 15 2024 at 12:24pm

In one way, going to the doctor is a lot like going to the vet: The person paying the bills, and not the patient, is the customer.

David
Aug 17 2024 at 2:19pm

Replying to appreciate your witty and insightful comment. But perhaps further insight can be found if in addition to who pays, you also consider who benefits from the service provided. A pet parent, or owner if you like, receives most of the benefit of the service, in the form of added time with their beloved furball, so incentives are quite well aligned. I guess as long as you don’t consider the pet themselves as deserving of moral consideration as a conscious being, though I believe most pet parents do a good job of that as well.

 

On that last point, and in partial reply to steve’s snide comment about Art’s loved ones, I can only hope that if I am in a healthcare situation without the ability to speak for myself, that those who have responsibility for my care make choices for me with as much wisdom as your average pet parent, who desires to receive the benefit of continued time their pet, but only as much as is economically sensible. Hopefully also with the same consideration for what is best for me/the pet as a conscious being. It is widely observed that people are more willing to ‘put down’ their pooch when it doesn’t make sense to keep them alive, but somehow Grandpa doesn’t get the same consideration.

Peter
Aug 15 2024 at 2:37pm

To pile on what John said, pet insurance is more and more the norm and it’s causing vets to move in the direction of doctors complete with overcharging, secret prices, unnecessarily procedures, etc.  Hell in most jurisdictions you can’t even legally kill your own dog anymore which has greatly driven up putting them down costs thanks to the veterinarian lobby.

Also your splinter example is bad, in Texas parents were just charged with effectively negligence homicide for not taking their kid to the hospital over a negligent matter because they rationally assumed you don’t need to go to the ER for a scraped knee hence waiting until it unexpectedly got worse and then took her.   And they’re going to lose that case and spent decades in prison.  You would be a fool in authoritarian American NOT to take your kid to the ER to remove a splinter and thankfully we have insurance to cover that couple thousand dollar ER procedure.

 

 

Dylan
Aug 15 2024 at 6:12pm

I was also a bit surprised by this choice of examples. I haven’t had a pet since I was a kid (partially because of hearing horror stories about $20K vet bills) but last year a friend had just had foot surgery when both of her cats started developing some problems and needed to go to the vet (yes, she’s a childless cat lady). So I helped her with taking them in to get looked at. I was kind of surprised at how much it was like going to a regular doctor. Ask for the insurance card first, a little bit of surprised bemusement when asking before the treatment how much it was going to cost, and saying they couldn’t possibly know that until they submit the paperwork after the procedure has been done. Bills coming in the mail months after service. I only have the one vet to compare to, so maybe this isn’t widespread yet.

john hare
Aug 15 2024 at 6:21pm

If you can’t get an intelligent answer to cost beforehand, it sounds criminal to me. Try that crap (over billing and piling on superfluous charges)  in construction and watch business dry up. And be lucky to get paid. Forget repeat and referral busines.

MarkW
Aug 16 2024 at 12:46pm

We’ve never had pet insurance and have no problems getting prices for things.  We just had to decide on whether or not to give an old dog a new medicine (on the expensive side for dogs, but on the cheap side for humans), and the exact price was discussed before making the call to go ahead.  That said, we have made an effort to use an independent local vet rather than taking our dog to an office owned by one of the big chains.

steve
Aug 15 2024 at 9:32pm

The Cleveland Clinic recommends that most splinters be taken out by parents. They list the exceptions for when you might go to the ED. Going to the OR is pretty rare. I couldn’t find any case of that in the last 5 years at our 500 bed tertiary care hospital.

https://health.clevelandclinic.org/how-to-remove-a-splinter-and-when-to-call-the-doctor

Art- I will talk with legal and finance. Maybe we can arrange vet care equivalent for your loved ones. Lower costs, transparency, etc. You just agree that like with the vet you wont sue but simply wait a while and then buy a new wife, kid etc if things go bad. (Also, if they need to stay overnight it will be in a crate, but it will be cheap and you can help choose the kibble they will eat.)

Steve

Thomas L Hutcheson
Aug 16 2024 at 8:15am

It would be conceptually very easy to give everyone tax credits/vouchers to purchase health insurance but it would make the amount of redistribution and taxes to pay for this more apparent.  Neither party is very big on explicit taxation with redistribution.

BTW, I have  heard that veterinary care cost have been rising abut the same rate as care for homo sapiens, so how much efficiency gains we would get from changing the way health care is financed is not clear.

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