For more than two decades, Disco Corp., a Japanese company with $25 billion in annual sales, has been trying to operate as if its 7,000 employees were independent contractors in the open market. The 87-year-old company now manufactures three-fourths of all the machines to cut, grind, and dice semiconductors. An interesting story in the Financial Times (Harry Dempsey and David Keohane, “Can You Run a Company as a Perfect Free Market? Inside Disco Corp,” Financial Times, May 1, 2025) reports:
Since 2011, [Disco] has conducted a radical experiment to operate a blue-chip company on purely free-market principles. Nobody has a boss. Superiors cannot tell juniors what to do. Each day, employees choose whatever tasks they want. They can quit or join a different team at their own volition.
Within this state of perfect freedom, most of their decisions will be guided by Will, as Disco’s internal currency is known. Employees earn Will by doing tasks. They barter and compete at auction with their colleagues for the right to do those tasks. They are fined Will for actions that might cost the company, or compromise their productivity. Their Will balance determines the size of their bonus paid every three months. …
His door, [the CEO] says, is open to even the most junior Disco employees, as long as they are willing to pay 165,000 Will for 30 minutes of face time with the top boss.
The Will money supply is generated by sales and filters down the company through exchanges and auctions where individuals who need tasks done (demand) and those who volunteer to do them (supply) determine their prices. Anybody can offer to pay for a task he needs done. If a sales team wants a new machine to be manufactured or tweaked, it only needs to offer the manufacturing team enough Will to make the project profitable for the latter. An IT system (operating software) manages the auctions and transfers.
Not everything within Disco is pure market, though. Only 40% of employees’ bonuses depend on their Will balance. The human resources department has a monopoly on recruitment. The CEO, like a central bank, can create Will at will (if you allow me the easy pun) for special projects. “He casts himself as a benevolent autocrat,” says the Financial Times. There is no currency market for the Will, which is not really money. The company looks more like a “village community” than a free and often impersonal market. In many ways, then, the supposed market participants are only employees. More surprisingly, Disco’s website gives the impression of a very ordinary corporation, with a social mission, CSR, stakeholders, and all that…
The distinction between the firm and the market is easy to understand for someone who has read Ronald Coase’s seminal article “The Nature of the Firm” (Economica, 1937). It is difficult to get very excited about the idea of “running” a firm like a market. Why does the hierarchical firm exist within the free market? Coase asked. He argued that the raison d’être of the firm is to avoid the transaction costs of using the market, that is, the costs of finding subcontractors (instead of hiring employees), discovering relevant prices, negotiating and signing multiple contracts for every project, coordinating all that, and trying to forecast related market conditions. When circumstances are such that these transaction costs are or become higher than the cost of organizing and managing a firm, the entrepreneur or his investors will choose the latter.
Charles Koch and his late brother David have, for several decades, run a similarly inspired but less all-encompassing system called “Market-Based Management” (MBM). Their company, Koch Industries, is the largest non-listed corporation in America. It has grown rapidly. More mundanely, many corporations use market-like incentives, including some internal competition, in their management or structure. Disco Corp. has gone much further in the experiment.
Whether a firm is a hierarchical-authoritarian organization or a free-market microcosm is a matter of degree. On the one hand, every firm in a free society contains market features, if only the freedom of employees to leave and the absence of physical coercion. On the other hand, a one-person business often establishes long-term relations with some contractors or suppliers. Diversity, entrepreneurship, and innovation—all features of free markets—generate information about the best corporate formulas in different circumstances. But Coase’s insight still seems inescapable, and Disco Corp. must be an experiment at the limit of the possible. The dream of literally transforming a firm into a market looks as unrealistic (albeit not dangerous) as the collectivist utopia of replacing the market with an organization.
One irreplaceable advantage of a free-market economy is free enterprise and experimentation at the micro level. The free market is the abstract locus within which voluntary organizations operate.
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Disco Corp. and Ronald Coase, an exaggerated view, by Chat GPT (and Pierre Lemieux)
READER COMMENTS
David Seltzer
May 14 2025 at 1:47pm
Pierre: Good stuff. Nice explanation of Coase and his theory of the firm.
Pierre Lemieux
May 14 2025 at 2:02pm
Thanks, David. I just now noticed, however, that ChatGPG botched the title of the article facsimile! DALL-E made this sort of error all the time; it’s the first time I see it with its successor.
Craig
May 14 2025 at 2:12pm
Fascinating, I never heard of this system before. They use ‘Will’ but I am curious why not just use Japanese yen?
Pierre Lemieux
May 14 2025 at 4:31pm
Craig: This is a very good question and I am not sure I know the answer. I suspect it is closely related to Coase’s thesis and the currency problem I alluded to. Earning yen instead of Will would allow a Disco employee to continuously compare what he can get for the same task (say, translation) on the open market and thus to become a real market contractor instead of a Disco employee. In this case, Disco’s owners would have to support more market transaction costs besides the cost of managing the firm. Mind you, the FT report did not explain how Disco establishes the relative price of yen versus Will when time comes for the bonuses, which are obviously paid in yen.
Any idea about that issue, Yon?
Matthias
May 14 2025 at 8:12pm
Related: if you actually wanted a version of your company that operated along market principles, you would just break the company up into many smaller companies.
It’s called having suppliers and customers and contractors etc. It’s the opposite of vertical integration.
Jon Murphy
May 14 2025 at 2:13pm
Interesting indeed. I have more thoughts (to be posted later) but my first reaction is to celebrate how a market allows for this level of experimentation. Central plans do not allow for experimentation.
Scott Sumner
May 14 2025 at 7:42pm
This is a really interesting system. It’s especially noteworthy that it exists in Japan, which is often portrayed in the West as a rather collectivist culture.
steve
May 14 2025 at 10:16pm
Interesting but it should be noted that HR has a monopoly on recruiting which I think is a real key. They make sure that they hire people who fit the culture. If you hire young go -getters who want to make a lot fo money the system could work great as its a modified productivity system and it sounds like you could work a lot of extra hours if you want. The other Key is that the CEO can create Will whenever he wants to make up for market inefficiencies and given that he creates about half of all the Will in the company it kind of suggests to me there are a lot of inefficiencies.
Scott- Decision making in Japan is thought to be more collaborative. I would think the collaborative part would have been the agreement to undertake this system.
Steve
Student
May 15 2025 at 9:37am
Interesting stuff. I am sort of amazed and still a bit confused about how this works in practice.
steve
May 15 2025 at 10:15am
It’s just a modified productivity system. I ran a minor version of this for years. We found that a lot of people didnt like to work at some of our facilities. Some people didnt like doing some jobs. Almost everyone hated working on holidays. So I just set up a bid system, open to everyone, to determine what we would pay people for working at those places or times. I still remember the year no one wanted to work on Christmas and we paid someone a huge amount to work that day. Someone complained that guy got paid too much and I just reminded them they had an opportunity to bid on it and they didnt. For regular jobs that everyone liked we had a productivity based point system so that the harder you worked the more you got paid.
I would note that this produced a fair bit of variability in month to month pay but if you got behind you could generally pick up extra work if you wanted. This system got complex but it worked well and was liked by my generation. As we hired younger people I found they wanted more regularity so right before I retired we largely eliminated it and went to more of “normal” system where everyone got paid the same with some limited opportunities to pick up extra work.
However, what Disco is doing sounds like they take it to extremes and they have a lot more job variability than I had. They would have a lot more balancing to do ie a larger market. I suspect this took a pretty sophisticated ap and as I noted above it also sounds like the CEO corrects for a lot of inefficiencies and problems.
Steve
Pierre Lemieux
May 15 2025 at 3:04pm
Steve (and Student): So it looks like a continuum, from the one-man enterprise on the open market to the large hierarchical firm. Where a business is on this spectrum depends on the market transaction costs compared to the cost of organising and managing a firm.